Thursday, October 28, 2010

State power firm apologizes for poor service

State power firm apologizes for poor serviceA state-owned power company in Ho Chi Minh City apologized Wednesday to members of a small community who threatened to sue for damages caused by repeated power cuts in the month of September.

At a meeting with people in Binh Chanh District’s Hamlet No.1, Nguyen Thanh Long, Director of the Binh Chanh Power Company, also pledged that the blackouts would cease.

Long said the company had cut power because local demand exceeded capacity, causing a transformer to break down on September 22.

Repairmen then replaced it with another transformer of the same capacity, he said.

In the meantime, local representatives said the company’s apology amounted to an act of good will, and locals will now re-consider their lawsuit.

The meeting was held one day after residents of the hamlet sent their complaints to the HCMC Bar Association asking the attorneys to prepare lawsuits against the company.

The locals accused the firm of cutting power on numerous occasions without offering advanced notice or later explanations.

The lawsuit would have sought punitive damages (i.e.“losses to their mind and health”) and a promise to adress the repeated blackouts.

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